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Privacy Policy

This Privacy Policy provides that when you access and play our hyper-casual gaming applications and services,
Learn how we (tv asahi mediaplex corporation) collect and process your personal data.

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1. Agree to policy
By installing and using the Application, you consent to this Privacy Policy and the collection, use, and sharing of your personal data as described in this Policy.
If you do not agree, please do not install or use the Application.
Please note that we are not responsible for the actions of individuals or companies unaffiliated with us or our third-party partners, the content of their sites, their use of information or data you provide, or the products or services they offer. .

If you are under 16 years of age, you may not use the App or Services.

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2. Scope of policy
The scope of this Privacy Policy is limited to personal data collected by you using our Applications and Services.

This application may contain links to external sites. When you click on a third-party link, you will be redirected to that site. Please be aware that we have no control over and assume no responsibility for the content or privacy policies of any third party sites or services.

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3. INFORMATION AND DATA WE COLLECT FROM YOU
We collect and process the following personal data and information when you use our applications and services:

Data automatically collected from the application
Your device type and model, manufacturer, operating system platform and version, general location information (region, country, city, etc.), application version, start and end of ad viewing, game play status (stage start and end). termination, operation information)

IP address and advertising ID (IDFA if using an Apple device / AAID if using an Android device)

Information you provide when contacting us
Contact information, such as your name and email address, and other information necessary to provide you with support.

Data obtained from advertising partners
We may receive your personal information from third-party advertising partners, depending on the permissions you give them.

Collection of special categories of personal data
We collect special categories of personal data (personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and that uniquely identifies a natural person). genetic data, biometric data processing). (personal, health data, data regarding the sex life or sexual orientation of natural persons) or personal data relating to convictions or offenses or related security measures when providing the application or services.

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4. Purpose and legal basis of information use


4.1 How we use your information
We collect and use your data and information for the following purposes:

Providing and improving game services
We use your personal data to distribute applications and provide gaming services and to improve our services.

In order to provide game services appropriately, it is necessary to collect, record, and use information such as game progress.

We use your information to analyze your personal data, fix game defects, improve stability, and develop new services to provide you with a better experience.

We also use this information to send you notifications, such as app updates, support, and administrative messages.

safety
We use your information to enhance the security and security of our Services.
We use this information to monitor for suspicious or unexpected use, to keep our Services safe and stable, and to send you notifications, such as security alerts.
We also use your information to identify and prevent fraud in our advertising campaigns.

Advertisement display and promotion
We use your information to display advertisements for our games in applications released by other providers and to display third-party advertisements in our games. While you play our games, you may see advertisements for our other games.
We use your personal data to understand your preferences and show you better advertising.
We also use your personal data to contact you about promotions, events and other news about services offered by us or our partners.

Providing customer support
We use your personal data to respond to your inquiries and provide customer support.

legal obligation
We use your information where necessary to comply with our legal obligations.

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4.2 Legal basis
We collect and use your personal data subject to GDPR or equivalent based on the following legal bases:

(1) Performance of contractual obligations

You must use your information to fulfill our obligations under the contract (to provide you with the services you request, improve our services, and provide customer support).

(2) Consent
You consent to the use of your personal data and information for specific purposes.
This applies to information displayed within applications that are personalized to your preferences, and to information shared with advertising partners for that purpose. You can withdraw your consent at any time.

(3) Legal obligations
We collect and process your personal data as necessary for compliance with a legal obligation to which we are subject.

(4) Legitimate interests
If (1), (2) or (3) do not apply, we will use your personal data for our legitimate interests or for the legitimate interests pursued by a third party. is needed.

We use your personal data to analyze, track, prevent fraud, provide free or low-cost services, improve our services, notify you about improvements to your data, cross-promote, and advertise. To do. Special attention is paid to the right to protection.

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5. Sharing information
We may share your information with our partners for the purposes described above.
Each partner's privacy policy can be found in the "Partner List" section.

We may disclose your information in response to law, legal process, litigation, and requests by public and governmental authorities within or outside your country of residence.

We may pass on your information to public authorities where we believe it is necessary to protect and contest the legal rights of us, our customers and partners, and to enforce our legal rights in accordance with relevant laws. may be disclosed.

We will not notify you of such disclosures unless required by law.

partner list
We may share your information with the following partners to improve our apps and provide more tailored advertising.

We may receive your personal data from our advertising partners.
Google: https://policies.google.com/privacy
Admob: https://policies.google.com/privacy
Facebook: https://www.facebook.com/privacy/explanation
TENJIN：https: //www.tenjin.io/privacy
AppLovin : https://www.applovin.com/privacy
GameAnalytics: https://gameanalytics.com/privacy/
AppLovin : https://www.applovin.com/privacy
Firebase: https://firebase.google.com/support/privacy

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6.Security of personal information
Our company will take appropriate and reasonable security measures to protect personal information in order to prevent loss, destruction, falsification, damage, leakage, etc. of personal information.
Although we always make every effort to protect your personal information, we do not warrant or represent that your information is completely secure.

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7. Your rights under GDPR or equivalent
Under the GDPR or equivalent conditions, you have the following rights regarding the processing of your personal data:
You can exercise the following rights to send your request to the contacts listed in the "Contact" section:
We may ask you to provide certain information to help us identify and correct your data.

Right to withdraw consent
You have the right to withdraw your consent at any time pursuant to Article 7(3), paragraph 3 of the GDPR.

If you wish to withdraw your consent, please contact us at the address specified in this policy to withdraw your consent. Withdrawal of this consent cannot affect the legality of treatment based on consent prior to withdrawal.

If you withdraw your consent, you may not continue to use the Application or Services.

Right of access and rectification
You have the right to receive confirmation as to whether personal data concerning you are being processed and, if so, access to your personal data pursuant to Article 15 of the GDPR.

You also have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you in accordance with Article 16 of the GDPR.

Right to erasure and restriction of processing
Pursuant to Article 17 of the GDPR, you have the right to obtain from us the erasure of personal data concerning you without undue delay.

You also have the right to restrict the processing of your personal data pursuant to Article 18 of the GDPR.

However, if your personal data is lawfully used to provide our services and for other purposes, we may deny your request or ask you to postpone our response.

Right to data portability
Pursuant to Article 20 of the GDPR, you have the right to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format, and to be able to transmit them to another controller without hindrance. shall have the right to do so. From the company to which the personal data was provided.

You also have the right to have your personal data transmitted directly from us to another company, where technically possible.

right to object
Pursuant to Article 21 of the GDPR, you have the right to object at any time to the processing of personal data concerning you on grounds relating to your particular situation.

Right to lodge a complaint with a supervisory authority
Pursuant to Article 77 of the GDPR, without prejudice to other administrative or judicial remedies, you shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or residence. If you believe that the processing of personal data about you is in breach of these Regulations, the place where the alleged infringement was made.

Transfer of personal data
We may transfer your personal data from your country or region of residence to Japan and other countries for processing. We partner with international organizations and our customers.

 

8. Data retention period
We will retain your information for as long as necessary to provide our services, unless required by law or unless we honor your request to delete your information.

We will retain and use your information for as long as necessary to comply with our legal obligations.

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9. Children's Privacy Policy
This Application and Services are not available to anyone under the age of 16.

However, we cannot determine whether the personal information submitted is from a person under 16 years of age. We do not knowingly collect personal information from anyone under 16 years of age.

 

10. Request user data deletion

To delete user data collected by our games, please reach out to “provided contact email”.

If you also want to request the deletion of the data that may have been collected about you or your device by our third-party partners that are acting as independent data controllers, you will find below the contact for each partner and the link to the relevant section of their privacy policies:

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11. Contact information
tv asahi mediaplex corporation(SOIYA games)

7F EX Tower.
1-2-9 Nishiazabu Minato-ku.
Tokyo 106-0031
e-mail:support@soiyagames.com

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12. Changes to privacy policy
We may update this Privacy Policy from time to time as necessary.

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